SHIPPING & RETURNS

Shipping Policy

Vitaminspa offers both standard shipping and express courier in Singapore. 

You may opt for your preferred shipping mode when checking out your shopping cart. Upon placing your payment, you will receive an email informing you that your order is in the midst of packing and delivery. All orders are processed and packed within 1-3 working days (Mondays to Fridays; excluding weekends and public holidays)


Return Policy

In the unlikely event, you receive an item that is damaged or incorrect or if the product is defective, Vitaminspa will replace the product with a new one, with the following terms and conditions: 

  • Returned products must be unopened and accompanied by original invoice within 14 days from the date of purchase from www.iamvitaminspa.com

  • Items purchased may only be exchanged for products, there will be no cash refunds

 

Please have the following details: 

  • Name of Item/Parcel(s) 

  • Order Number

Send it back to the following address: 

Vitaminspa

33 Ubi Avenue 3 #02-40, Vertex, Singapore 408868

Vitaminspa reserves the right to modify its exchange and return policies at any time, without notice.