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Frequently Asked Questions

  • Where can we buy Vitaminspa’s products?
    Vitaminspa’s products can be purchased at our website,, and our exclusive partner channels and KrisShop.
  • Where is the product origin of Vitaminspa?
    Vitaminspa's products are researched and developed using formulations from the United States. We take pride in being a nutrient-rich well-being brand that embraces a wellness lifestyle for everyone.
  • Are the products safe to use during Pregnancy?
    Vitaminspa’s products are toxic-free and safe to use during pregnancy. Our formulation does not contain Endocrine-Disrupting Chemicals (EDCs) such as phthalates, parabens and triclosan that increase chances of pre-term birth or birth defects. Nevertheless, we suggest contacting your doctor as well as conducting a patch test 24 hours before use and stop if irritation occurs.
  • Do you ship overseas? What shipping methods are available?
    Vitaminspa’s products are shipped worldwide through International Shipping Couriers, and the delivery fees will be reflected upon check-out. Please note that there may be additional import duties fees, taxes, and other charges of the country to be borne by the Customer. Click here to view our full shipping terms & conditions.
  • When can I receive my order?
    All Orders placed at will be shipped within 3~5 working days from Monday - Friday for orders received before 2.00 pm (GMT+8) from Singapore. For local delivery, our standard local shipment can take 5~7 business days, excluding holidays or weekends. For international delivery, it would range between 7~20 days. Further delivery details will be provided in our confirmation email.
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